Impactful Call Center Specialist — 7-Month Contract

Beacon Hill; Washington (District of Columbia); On-site; USD 22,730 - 32,373; Part time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Federal and state leave programs

Job summary

A non-profit organization in Washington, DC is seeking a temporary Call Center Specialist. This role involves delivering remarkable service, troubleshooting technical issues, and administering exams. Candidates should have 2+ years of call center experience, a bachelor's degree, and proficiency in Microsoft applications. The position pays $20/hr with a potential raise in August, and is a 7-month contract with an entry-level requirement.

Qualifications

• 2+ years of call center experience required.
• 1+ year of experience in a metric-based environment.
• Ability to troubleshoot basic technical issues.

Responsibilities

• Deliver excellent customer service.
• Respond to inquiries in a timely manner.
• Administer the MCAT exam and related programs.

Skills

Customer service skills

Organizational skills

Written communication

Multitasking

Education

Bachelor's degree

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

A non-profit organization in Washington, DC is seeking a temporary Call Center Specialist. This role involves delivering remarkable service, troubleshooting technical issues, and administering exams. Candidates should have 2+ years of call center experience, a bachelor's degree, and proficiency in Microsoft applications. The position pays $20/hr with a potential raise in August, and is a 7-month contract with an entry-level requirement.