Impactful Banking Teller – Elevate Customer Experience

PNC; Grand Rapids (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

401(k) with match

Paid time off

Job summary

PNC Financial Services Group, Inc. seeks a Full-Time Teller in Grand Rapids, MI. Based in an in-office setting, the role focuses on delivering personalized customer experiences, educating clients on banking options, and leveraging digital tools to complete transactions.

You will engage customers in meaningful conversations, identify opportunities, and refer to branch staff as appropriate. No degree is required, and strong communication skills are essential.

Qualifications

• No university degree required; high school diploma or equivalent may be considered.
• Strong communication and interpersonal skills for customer interactions.
• Ability to learn banking products and digital channels to assist customers.

Responsibilities

• Deliver a positive customer experience and educate customers on banking options.
• Identify opportunities through conversations and refer to branch staff as needed.
• Perform lobby engagement and help customers use digital tools for transactions.

Skills

Customer Focus

Banking

Customer Service

Sales Mindset

Education

No Degree

Job description

PNC Financial Services Group, Inc. seeks a Full-Time Teller in Grand Rapids, MI. Based in an in-office setting, the role focuses on delivering personalized customer experiences, educating clients on banking options, and leveraging digital tools to complete transactions.

You will engage customers in meaningful conversations, identify opportunities, and refer to branch staff as appropriate. No degree is required, and strong communication skills are essential.