Client-Centric Teller – Grow Your Banking Career

PNC Financial Services Group, Inc.; South Washington (VT); On-site; USD 28,000 - 36,000; Full time

Job summary

PNC Financial Services Group, Inc. is seeking a Full Time Teller for the South Washington Branch in Holland, Michigan. The role focuses on processing customer interactions, educating customers on banking options, and referring opportunities to branch staff to meet customer needs.

This in-office position emphasizes delivering a seamless customer experience, leveraging technology, and maintaining branch operations with accuracy and adherence to policies.

Qualifications

• Knowledge of teller procedures and customer service expectations.
• Familiarity with banking products and basic financial transactions.

Responsibilities

• Processes a variety of customer interactions.
• Educates customers on alternatives available for their financial interactions.
• Identifies banking opportunities during customer interactions and refers as appropriate.
• Identifies opportunities through conversations with customers and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.
• Educates customers on options for managing financial transactions using technology and tools.
• Applies product and procedural knowledge to solve customer problems.
• Adheres to policies and procedures and uses sound judgment within limits.
• Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Job description

PNC Financial Services Group, Inc. is seeking a Full Time Teller for the South Washington Branch in Holland, Michigan. The role focuses on processing customer interactions, educating customers on banking options, and referring opportunities to branch staff to meet customer needs.

This in-office position emphasizes delivering a seamless customer experience, leveraging technology, and maintaining branch operations with accuracy and adherence to policies.