Part-Time Teller: Elevate Customer Banking Experience

PNC Financial Services Group, Inc.; Michigan; On-site; USD 18,000 - 25,000; Part time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

401(k) with PNC match

Pension and stock purchase plans

Back-up child/elder care

Job summary

PNC Financial Services Group, Inc. in Muskegon, Michigan is seeking a Part-time Teller to deliver a personalized customer experience and enhance financial wellbeing. You will handle a variety of customer interactions, educate on product options, and refer opportunities to branch staff to grow share of wallet.

You will help ensure accurate branch operations and use available technology and resources to assist customers, while upholding PNC policies and risk guidelines in an in-office environment.

Qualifications

• Roles at this level typically do not require a university/college degree, high school diploma, GED, or any significant experience.
• In lieu of a degree, a comparable combination of education, job specific certification(s), and experience may be considered.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing.
• Processes a variety of customer interactions and educates customers on alternatives.
• Identifies banking opportunities and refers to branch staff as appropriate.
• Performs lobby engagement to position PNC products and meet customer needs.
• Educates on managing financial transactions using technology and resources.
• Adheres to policies and maintains efficient daily operations and maintenance tasks.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy

Addressing Customer Needs

Banking Products

Digital Awareness

Effective Communications

Fraud Detection

Managing Priorities

Matrix Management

Problem Solving

Understanding Customer Needs

Education

No Degree

Job description

PNC Financial Services Group, Inc. in Muskegon, Michigan is seeking a Part-time Teller to deliver a personalized customer experience and enhance financial wellbeing. You will handle a variety of customer interactions, educate on product options, and refer opportunities to branch staff to grow share of wallet.

You will help ensure accurate branch operations and use available technology and resources to assist customers, while upholding PNC policies and risk guidelines in an in-office environment.