Customer-Focused Teller — Growth, Balance & Benefits

PNC Financial Services Group, Inc.; Grand Haven (MI); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Medical benefits

401(k) with company match

Paid time off

Job summary

PNC Financial Services Group, Inc. in Grand Haven, Michigan, is seeking a Full Time Teller to deliver a superior customer experience and support everyday banking needs.

Based at the Grand Haven Branch, this in-office role emphasizes accurate cash handling, product knowledge, and proactive referrals to meet customer financial goals. The position focuses on guiding customers to use digital tools, while maintaining compliance and delivering consistent service in a busy branch environment.

Qualifications

• Candidates should demonstrate reliability and trustworthiness in banking transactions.
• Strong customer service mindset with ability to educate customers on banking options.
• Ability to balance cash drawer and apply policies to daily operations.

Responsibilities

• Deliver a high-quality customer experience during each interaction.
• Process a variety of customer transactions accurately and efficiently.
• Identify banking opportunities and refer customers to branch staff as appropriate.
• Engage customers through lobby activities and promote PNC products.
• Educate customers on digital tools to manage transactions.
• Maintain branch operations and adhere to policies with sound judgment.

Skills

Accountability

Banking

Customer Service

Customer Experience

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accuracy & Detail

Job description

PNC Financial Services Group, Inc. in Grand Haven, Michigan, is seeking a Full Time Teller to deliver a superior customer experience and support everyday banking needs.

Based at the Grand Haven Branch, this in-office role emphasizes accurate cash handling, product knowledge, and proactive referrals to meet customer financial goals. The position focuses on guiding customers to use digital tools, while maintaining compliance and delivering consistent service in a busy branch environment.