Part-Time Teller: Elevate Customer Experience & Banking Skills

PNC Financial Services Group, Inc.; Troy (MI); On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Medical / Prescription drug coverage

Dental and vision options

Employee life insurance

401(k) with PNC match

Pension and stock purchase plans

Back-up child/elder care

Educational assistance

Wellness program with financial Incent

Telework discount

Job summary

PNC Financial Services Group, Inc. in Troy, Michigan is seeking a Part-Time Teller to deliver a superior customer experience, educate customers on financial options, and identify opportunities during daily branch interactions.

The role emphasizes in-person service, accurate operations, and adherence to branch policies. Based in the Big Beaver / I-75 area, this in-office position supports retail banking goals and requires a customer-focused, compliant, team-oriented approach to daily branch

Qualifications

• Role requires strong customer focus and ability to educate customers on options.
• Identify and refer banking opportunities during customer interactions.
• Execute lobby engagement activities to connect with customers.
• Apply product and procedural knowledge to resolve issues.
• Follow policies, maintain accurate teller and branch operations.

Responsibilities

• Delivers a unique customer experience aimed at improving financial wellbeing.
• Identifies opportunities through conversations and referrals.
• Performs lobby engagement to position PNC products.
• Educates customers on how to manage transactions using technology.
• Ensures daily operations are completed efficiently and accurately.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC Financial Services Group, Inc. in Troy, Michigan is seeking a Part-Time Teller to deliver a superior customer experience, educate customers on financial options, and identify opportunities during daily branch interactions.

The role emphasizes in-person service, accurate operations, and adherence to branch policies. Based in the Big Beaver / I-75 area, this in-office position supports retail banking goals and requires a customer-focused, compliant, team-oriented approach to daily branch