Impactful Admin Support Specialist II for Social Services

Doc PersonalBeratung GmbH; Columbia (SC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health, Dental, Vision, Long Term Dis.

Life Insurance

15 days annual vacation

15 days sick leave

13 paid holidays

Parental leave

State Retirement Plan

Deferred Compensation

Job summary

The South Carolina Department of Social Services is seeking a County Admin Support Specialist II to provide advanced clerical support, register TANF/SNAP applications and assist in SCOSA case processing.

You will greet clients, route to program staff, manage mail and records, protect sensitive information, and support disaster-related duties. A high school diploma is required; an associate degree or higher may substitute part of the requirements.

Qualifications

• High school diploma required.
• Associates degree or higher may substitute for all or part of work requirements.
• Valid driver's license with access to a vehicle and willingness to perform field work.

Responsibilities

• Receives clients applying for TANF and SNAP benefits, explains services and registers applications, assigns caseworkers and scans registered applications in SCOSA.
• Serves as switchboard operator by receiving calls, transferring to extensions and assembling intake folders.
• Greets customers at the reception desk, directs to designated program/caseworker or via tracking sheet; scans documents into SCOSA.
• Performs clerical support for Economic Services and Family Services including: application packets, appointment letters, transfers, alerts, MR’s and scans into SCOSA.
• Receives, opens, stamps and distributes mail; prepares outgoing and courier mail daily.
• Orders supplies weekly for the clerical unit; maintains copiers and printers; responds to quality control requests; assists supervisor.
• Maintains filing for case files; organizes by program and purges closed files for destruction/archives.
• Ensures PI data protection and safeguards agency networks and data.
• Performs emergency disaster management services including American Red Cross sheltering and Disaster Snap duties.
• Performs job delivery and/or performance with positive customer service delivery to clients, the public and co-workers.

Education

High School Diploma

Associates Degree or higher

Job description

The South Carolina Department of Social Services is seeking a County Admin Support Specialist II to provide advanced clerical support, register TANF/SNAP applications and assist in SCOSA case processing.

You will greet clients, route to program staff, manage mail and records, protect sensitive information, and support disaster-related duties. A high school diploma is required; an associate degree or higher may substitute part of the requirements.