Impactful 988 Crisis Care Specialist II

MHMR of Tarrant County; Fort Worth (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

MHMR of Tarrant County is seeking an 988 Care Specialist to deliver evidence-informed crisis intervention, suicide prevention, information and referral, and brief supportive listening to individuals contacting the 988 Lifeline. You will communicate via phone, SMS, and web chat to support high-risk callers.

The role emphasizes empathy, active listening, and crisis stabilization, with opportunities to grow professionally within our behavioral health team in Fort Worth, Texas.

Qualifications

• Minimum education: High School Diploma or GED.
• One year of experience in behavioral health/substance-use/disability services (preferred).
• Must obtain AAS Crisis Worker Certification.

Skills

Crisis intervention

Active listening

Bilingual

Education

High School Diploma/GED

Job description

MHMR of Tarrant County is seeking an 988 Care Specialist to deliver evidence-informed crisis intervention, suicide prevention, information and referral, and brief supportive listening to individuals contacting the 988 Lifeline. You will communicate via phone, SMS, and web chat to support high-risk callers.

The role emphasizes empathy, active listening, and crisis stabilization, with opportunities to grow professionally within our behavioral health team in Fort Worth, Texas.