CC Crisis Int

MHMR of Tarrant County; Fort Worth (TX); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Retirement plan with company matching

Day one PTO accrual

Ten paid holidays plus floating

Employee assistance programs

Wellness programs

Student Loan Forgiveness Programs

Job summary

MHMR of Tarrant County is seeking a Call Center Crisis Interventionist to provide evidence-informed crisis intervention, suicide prevention, information & referral, and brief supportive listening to individuals in emotional distress, often at high risk.

You will interact by phone, text, or chat and gain a wide range of clinical skills in behavioral and tele-mental health while making a meaningful difference in the community.

Qualifications

• Bachelor's degree required or equivalent
• Bilingual; Crisis Services experience preferred
• Valid Texas Driver’s License, QMHP-CS eligibility (per the description)

Responsibilities

• Provide crisis intervention over phone, SMS, or chat
• Offer information and referral to local mental/behavioral health resources
• Deliver brief supportive listening and assess risk for suicide or self-harm

Skills

Crisis intervention

Communication skills

Active listening

Education

Bachelor's Degree

Job description

CC Crisis Int

Are you passionate about making a meaningful impact? Join our team, where your expertise will directly contribute to programs that make a lasting impact.

Description

CC Crisis Int

Are you passionate about making a meaningful impact? Join our team, where your expertise will directly contribute to programs that make a lasting impact.

This is an ideal position for individuals who are interested in helping others and contributing to their community. Call Center Crisis Interventionist provide evidence-informed crisis intervention, suicide prevention, information & referral, and brief supportive listening to individuals who contact local mental/behavioral health authorities in emotional distress, particularly those at high risk for suicidal and/or homicidal thoughts and behaviors. Call Center Crisis Interventionist interacts with individuals over the phone, via SMS text messaging or chat. The position provides an opportunity to gain a wide range of clinical skills, and knowledge of the expanding field of behavioral and tele-mental health.

Minimum Requirements

Minimum Education: Bachelor’s Degree

Defined Education: Health or Human Services Acceptable Degrees Include: Applied Behavior Analysis, Child Development, Counseling, Early Childhood Education, Early Childhood Intervention, Education Psychology, Gerontology, Human Growth and Development, Medicine, Nursing, Physician Assistant, Psychology, Registered Nurse, Rehabilitation & Rehab Studies, Social Work, Sociology, and Special Education

Preferences: Bilingual; Crisis Services Experience

Substitutions: Bachelor's degree with at least 30 hours of behavioral health coursework

Years’ Experience: None

Defined Experience: None

License/Certifications: Valid Texas Driver’s License, Eligible to obtain Qualified Mental Health Professional (QMHP-CS) certification.

Why Choose MHMR as Your Employer

MHMR offers an excellent and competitive benefits package designed to support the wellbeing of our employees and their families. Our benefits include a retirement plan with company matching, day one PTO accrual, ten paid holidays plus a floating holiday, employee assistance programs, and comprehensive wellness programs that promote physical, mental, and financial health. MHMR is committed to your future; we’re a qualifying employer for Student Loan Forgiveness Programs which offers longterm financial relief opportunities for eligible team members.

We are committed to providing strong, meaningful benefits that make a real difference in the lives of employees and their eligible dependents. Our benefits philosophy emphasizes work–life balance, personal wellbeing, and access to resources that help employees thrive both professionally and personally.

We CARE

• We Connect People in Our Community
• We Provide Access to Services
• We Link People to Resources
• We Empower People

Our Values Are Based On The Following Beliefs

• Respect for people who are active in planning their services
• Recovery is a life-long process of better health
• Success as positive outcomes for each person
• Participation of people and their families in the process
• Inclusion in the community through services that promote growth and independence
• Safe, ethical, and cost-effective services
• Best practices in current research in medical, psychosocial and organizational fields
• Collaboration with other organizations for better services
• Compassion, trauma-informed care, and safety practices including suicide safe care.

MHMR offers maximum compensation for each position’s requirements based on candidates’ education, experience, and internal equity of the agency. This practice reduces potential for biases in compensation and assists hires and/or promotions on pay equity in their appropriate position(s) at MHMR.