Impactful 911 Call Taker - Start Public Safety

Regional 911 Intake Solutions; Rising Sun (MD); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

Paid leave

Training opportunities

Job summary

Regional 911 Intake Solutions in Rising Sun, MD, is seeking 911 Call Takers to support emergency communications operations. Call takers answer calls, verify incident details, and document information for dispatch and response teams.

The role may involve rotating shifts, nights, weekends, holidays, and overtime as needed. Applicants should have a high school diploma or equivalent and strong listening, typing, and verbal communication skills, with the ability to follow structured procedures and

Qualifications

• High school diploma or equivalent required.
• Strong listening, typing, and verbal communication skills.
• Ability to follow structured procedures and respond calmly.

Responsibilities

• Answer incoming emergency calls and assigned nonemergency lines.
• Confirm incident location and caller’s callback information.
• Use approved questions to identify nature and urgency of situation.
• Enter accurate details into call-processing or dispatch software.
• Forward incident information promptly to dispatch function.

Skills

Active listening

Accurate typing

Clear communication

Education

High school diploma or equivalent

Job description

Regional 911 Intake Solutions in Rising Sun, MD, is seeking 911 Call Takers to support emergency communications operations. Call takers answer calls, verify incident details, and document information for dispatch and response teams.

The role may involve rotating shifts, nights, weekends, holidays, and overtime as needed. Applicants should have a high school diploma or equivalent and strong listening, typing, and verbal communication skills, with the ability to follow structured procedures and