Immigrant Services Resource Navigator

CASA INC; York (York County); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Generous PTO

16 paid holidays

Excellent benefits package

401(k) plan with match

Mileage reimbursement

Cell phone stipend

Job summary

We Are CASA is seeking a Community Resource Navigator to assess social-economic needs of members, reference resources, and guide families through health and social services systems. The navigator will research local resources, engage providers, and ensure services address identified needs, including assistance with applications.

The role emphasizes culturally competent service delivery, data entry, and collaboration with the Health Department.

Qualifications

• Minimum 2 years experience working with low-income, immigrant communities.
• Proficient in Microsoft Office Suite including Word, Excel, and Adobe PDF Professional.
• Spanish, French, Haitian Creole, or other languages are a plus; strong oral & written communication.

Responsibilities

• Interview and evaluate members to identify social, emotional, mental, physical and economic needs.
• Outreach in person in areas where our target population lives and congregates.
• Guide members through health and social services via in-person or telephone.
• Assess eligibility for health and social services programs.
• Collaborate with Health and Social Services to create individualized wellness plans.

Skills

Immigrant communities experience

Non-profit experience

MS Office proficiency

Customer service

Bilingual communication

Education

High School Graduate

Some college courses

Tools

Microsoft Office

Adobe PDF Professional

Job description

We Are CASA is seeking a Community Resource Navigator to assess social-economic needs of members, reference resources, and guide families through health and social services systems. The navigator will research local resources, engage providers, and ensure services address identified needs, including assistance with applications.

The role emphasizes culturally competent service delivery, data entry, and collaboration with the Health Department.