Immigrant Services Resource Navigator & Intake Specialist

Cmc Cr; Cedar Rapids (IA); On-site; USD 42,000 - 54,000; Full time

Job summary

CMC is seeking a Resource Navigation and Intake Specialist to assist immigrant and refugee students, walk-in clients, and Women’s Services residents with resource navigation and intake assessments. The role includes accurate reporting and working on government contract requirements.

This position is strictly on-site and requires strong communication and confidentiality. The incumbent will liaise with Education Services and Women’s Services teams, maintain client records, and ensure timely

Qualifications

• BA degree in Social Work, Psychology, Human Services, or related field or relevant experience.
• Experience with marginalized populations preferred.
• Knowledge of de-escalation and diversion techniques desired.
• Ability to maintain confidentiality and handle sensitive information.
• Strong written and verbal communication skills.
• Experience documenting human services encounters is a plus.
• Familiarity with Linn County and surrounding areas recommended.

Responsibilities

• Meet with clients, residents, and students to provide resources in Linn County and surrounding areas.
• Provide resources and referrals to community services as needed.
• Support enrollment in CMC’s Education Services and Women’s Services programs.
• Complete accurate case notes and timely reports to supervisors.

Skills

Interpersonal skills

Communication

Organizational skills

Ability to work with diverse groups

Confidentiality

Education

B.A. in Social Work/ Psychology/ Human Services

Tools

Microsoft Office Suite

Salesforce/ database familiarity

Job description

CMC is seeking a Resource Navigation and Intake Specialist to assist immigrant and refugee students, walk-in clients, and Women’s Services residents with resource navigation and intake assessments. The role includes accurate reporting and working on government contract requirements.

This position is strictly on-site and requires strong communication and confidentiality. The incumbent will liaise with Education Services and Women’s Services teams, maintain client records, and ensure timely