Community Resource Navigator - Immigrant Services & Wellness

We Are CASA, Inc.; York (York County); On-site; USD 48,000 - 50,000; Full time

Benefits offered by this job

Generous paid time off

Sixteen paid holidays

Excellent Benefits Package including 0

401(k) retirement plan with employer 2

Job summary

We Are CASA, Inc. is seeking a Community Resource Navigator to assess needs, identify resources, and assist families with access to health and social services. The role involves researching local resources, engaging providers, and ensuring services address documented needs.

Applicants should have at least 2 years serving immigrant communities, strong MS Office skills, and a commitment to social change. Night/weekend work may be required; bilingual abilities are a plus.

Qualifications

• Minimum 2 years experience working with low-income, immigrant communities in a non-profit or community-based setting.
• Knowledge of Medicaid, Medicare, WIC, CHIP, health insurance and healthcare system.
• Spanish, French, Haitian Creole or other language proficiency is a plus; strong written and oral communication.
• Proficient in Microsoft Office Suite including Word, Excel, and Adobe PDF Professional.
• Ability to collaborate effectively with coworkers and clients; strong customer service mindset.

Responsibilities

• Interview and assess members and families to identify health, social, emotional, physical, and economic needs.
• Outreach in neighborhoods where the target population lives and gathers.
• Guide members to health and social services by phone or in person.
• Assess eligibility for health and social service programs.
• Develop individualized wellness plans with Health and Social Services team.

Skills

Experience with immigrant communities

MS Office proficiency

Multilingual communication (Spanish/FH

Education

High School Graduate required, some college preferred

Tools

Adobe PDF Professional

Microsoft Office

Job description

We Are CASA, Inc. is seeking a Community Resource Navigator to assess needs, identify resources, and assist families with access to health and social services. The role involves researching local resources, engaging providers, and ensuring services address documented needs.

Applicants should have at least 2 years serving immigrant communities, strong MS Office skills, and a commitment to social change. Night/weekend work may be required; bilingual abilities are a plus.