Imaging & Mail Services Specialist

First National Bank Of Pennsylvania; New York (NY); On-site; USD 36,000 - 48,000; Full time

Job summary

First National Bank Of Pennsylvania in Pittsburgh is seeking an Imaging and Mail Services Representative to process and distribute high volumes of mail and packages, including sensitive financial and regulatory documents, while maintaining strict confidentiality.

You will index and image documents, support mergers and regulatory projects, coordinate with third‑party vendors, and ensure fast, secure delivery of communications across branches and offices.

Qualifications

• Excellent written and verbal communication skills.
• Excellent customer service skills.
• Detail-oriented and organized; able to multitask in a fast-paced environment.
• Ability to handle confidential information.
• Experience using general office equipment and basic software.
• Familiarity with MS Word and MS Excel at a basic level.

Responsibilities

• Process mail and packages for FNB Corp and affiliates, prioritizing time-sensitive items while maintaining confidentiality.
• Monitor for suspicious packages/envelopes and escalate concerns to management.
• Index and image documents for mergers, acquisitions, and regulatory projects per business needs.
• Prepare outgoing mail using appropriate inserter/scanning methods per courier guidelines.
• Sort and distribute mail, and manage returned mail and related communications.
• Use multiple systems to meet deadlines and service level standards.
• Ensure documents are sent quickly and securely.
• Coordinate with third-party vendors and address discrepancies.
• Scan legal and regulatory documents requiring detailed indexing and imaging.
• Import documents and index for future retrieval.
• Monitor shared department email and respond to internal inquiries.
• Perform local courier runs for delivery/pickup of mail.
• Perform other related duties as assigned.

Skills

Communication

Customer service

Detail-oriented

Organization

Multitasking

Office equipment

MS Word

MS Excel

Confidential information handling

Education

High School or GED

Tools

MS Word

MS Excel

Job description

First National Bank Of Pennsylvania in Pittsburgh is seeking an Imaging and Mail Services Representative to process and distribute high volumes of mail and packages, including sensitive financial and regulatory documents, while maintaining strict confidentiality.

You will index and image documents, support mergers and regulatory projects, coordinate with third‑party vendors, and ensure fast, secure delivery of communications across branches and offices.