Imaging and Mail Services Representative (Lockbox)

FNB Corporation; Pittsburgh (Allegheny County); Híbrido; USD 36 000 - 56 000; Tempo integral

Resumo da oferta

FNB Corporation is seeking an Imaging and Mail Services Representative (Lockbox) in Pittsburgh, PA. The role handles high volumes of internal and external mail, indexes and scans sensitive financial documents, and coordinates courier activities across branches.

The position requires a High School diploma or GED and at least one year of related experience, with emphasis on accuracy, confidentiality and teamwork within a regulated environment.

Qualificações

• High School diploma or GED required.
• 1 year of related experience requested.
• Excellent written and verbal communication and customer service skills.
• Detail-oriented with strong organizational, analytical and interpersonal abilities.
• Ability to handle confidential customer information.

Responsabilidades

• Processes and distributes high volumes of mail and packages for branch locations.
• Indexes and scans financial, legal, and regulatory documents.
• Monitors for suspicious items and escalates concerns to management.
• Performs local courier runs for mail delivery/pickup.
• Maintains confidentiality and adheres to company procedures and risk management requirements.

Conhecimentos

Communication

Customer service

Detail-oriented

Organizational skills

Analytical skills

Interpersonal skills

Teamwork

Formação académica

High School or GED

Descrição da oferta de emprego

## Imaging and Mail Services Representative (Lockbox)Apply: Pittsburgh, PA: Full time: Posted Today: 2026-02415## Primary Office Location:600 River Avenue. Pittsburgh, Pennsylvania. 15212.## **Join our team. Make a difference - for us and for your future.****Position Title:** Imaging and Mail Services Representative**Business Unit:** Operations**Reports to:** Supervisor of Imaging and Mail Services**Position Overview:**This position is responsible for processing and distributing high volumes of internal and external mail and packages including legal and regulatory documents for a substantial number of branch and office locations. The incumbent will adhere to all US postal standards and regulations along with financial institution policies and procedures. The position is responsible for indexing and scanning high volumes of financial, legal and regulatory documents of a sensitive nature for all areas of the corporation and their affiliates.**Primary Responsibilities:**Processes mail and packages for FNB Corp and affiliates, prioritizing time-sensitive items while maintaining strict confidentiality. Monitors for suspicious packages/envelopes and escalates concerns to management. Indexes and images documents for mergers, acquisitions, and regulatory projects per business needs.Prepares outgoing mail using a folder inserter and connect machine or scanning shipping process per courier guidelines. Sorts, distributes, communicates returned mail, follows bank procedure for returned statements and debit cards.Exercises time management, using multiple systems while meeting critical deadlines and service level standards. Ensures documents are sent quickly and securely. Works with third party vendors keeping current on updates and communication of issues and research discrepancies.Scans legal and regulatory documents requiring detailed indexing and imaging. Imports documents and indexes for future retrieval. Monitors shared department email inbox and responds to internal questions or concerns.Performs local courier run for delivery/pickup of mail.Performs other related duties and projects as assigned.All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.**Minimum Level of Education Required to Perform the Primary Responsibilities of this Position:**High School or GED**Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position:**1**Skills Required to Perform the Primary Responsibilities of this Position:**Excellent communication skills, both written and verbalExcellent customer service skillsDetail-orientedExcellent organizational, analytical and interpersonal skillsAbility to work and multi-task in a fast paced environmentAbility to use general office equipmentMS Word - Basic LevelMS Excel - Basic LevelAbility to work with confidential customer information and ability to work in a collaborative team atmosphere**Licensures/Certifications Required to Perform the Primary Responsibilities of this Position:**Valid Drivers License**Physical Requirements or Work Conditions Beyond Traditional Office Work:**Heavy Lifting over 45 lbs.Constant/Frequent StandingFrequent kneeling/crawling/stooping