Item Processing & Imaging Specialist — Mail Services

First National Bank Of Pennsylvania; United States; On-site; USD 42,000 - 62,000; Full time

Job summary

F.N.B. Corporation is seeking an Item Processing Imaging and Mail Services Coordinator to join our Operations team in Hermitage, PA. The role manages daily workflows for two high-volume departments, balances workloads, maintains production schedules, and serves as escalation point for staff.

It emphasizes training, quality control, and compliance with bank policies and regulatory requirements. Ideal candidates have a High School diploma or GED and at least 3 years of related experience, with

Qualifications

• High School or GED required.
• 3 years of related work experience.
• Excellent communication, organizational, analytical and interpersonal skills.
• Proficiency with MS Word and MS Excel at an intermediate level.
• Valid Driver's License.

Responsibilities

• Coordinates and monitors departmental workflow, adjusts staffing and schedules to meet production demands.
• Prioritizes high-risk tasks to minimize operational risk and customer impact.
• Coordinates departmental reporting, tracking activities, and data accuracy.
• Supports process improvements and compliance with records management requirements.
• Serves as SME and escalation point, guiding processing issues and troubleshooting.
• Supports training, quality control, and staff questions.
• Supports business continuity and disaster recovery activities.
• Maintains up-to-date procedures and process documentation.
• Leads in management absence, coordinates testing for system enhancements, and assists with projects.

Job description

F.N.B. Corporation is seeking an Item Processing Imaging and Mail Services Coordinator to join our Operations team in Hermitage, PA. The role manages daily workflows for two high-volume departments, balances workloads, maintains production schedules, and serves as escalation point for staff.

It emphasizes training, quality control, and compliance with bank policies and regulatory requirements. Ideal candidates have a High School diploma or GED and at least 3 years of related experience, with