Imaging Front Desk & Patient Concierge

Cayugahealth; Town of Ithaca (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

The Cayugahealth Imaging File Room Receptionist position in Ithaca, NY welcomes imaging patients, escorts them to the proper modality, and supports radiology operations. The role requires strong customer service, HIPAA compliance, and the ability to multitask in a busy environment.

Responsibilities include answering phones, transferring calls, printing reports, burning DVDs, transferring images, and coordinating with radiologists and staff. On-site day shift with benefits.

Qualifications

• High school diploma or GED required.
• Experience: preference for computer skills.
• Licensure: not applicable.

Responsibilities

• Greet Imaging patients and escort to proper modality.
• Answer phones, transfer calls, take messages, and maintain HIPAA compliance.
• Burn DVDs, transfer images, print imaging reports, fax and copy as needed.
• Maintain clean, safe waiting areas and ensure regulatory standards are met.
• Support radiologists and team members, participate in training and staff meetings.

Skills

Computer skills

Education

High school diploma or GED

Job description

The Cayugahealth Imaging File Room Receptionist position in Ithaca, NY welcomes imaging patients, escorts them to the proper modality, and supports radiology operations. The role requires strong customer service, HIPAA compliance, and the ability to multitask in a busy environment.

Responsibilities include answering phones, transferring calls, printing reports, burning DVDs, transferring images, and coordinating with radiologists and staff. On-site day shift with benefits.