Patient Services & Scheduling Specialist

Cayuga Medical Center; Ithaca (MI); Sur place; USD 25 000 - 32 000; Plein temps

Résumé du poste

Cayuga Health in Ithaca, NY, is seeking a Patient Services Representative. You will check in patients, verify demographics, collect balances, assist with scheduling and tests, and triage calls. This onsite position supports physicians and staff with clerical and light clinical activities.

Typical duties include front-desk duties, patient communication, and basic EMR use. Prior medical office experience is preferred; a high school diploma is required.

Qualifications

• Check in patients upon arrival.
• Verify/update patient demographics.
• Collect outstanding balances and co-pays.
• Assist with scheduling labs, x‑rays, procedures, or testing; send orders.
• Take messages and triage phone calls.

Responsabilités

• Schedule patient appointments.
• Provide timely patient assistance and information.
• Support physicians and staff with clerical tasks.

Connaissances

Scheduling

Time management

Computer skills

Patient communication

Formation

High school diploma or equivalent

Healthcare support training

Outils

Medent

Microsoft Office

Description du poste

Cayuga Health in Ithaca, NY, is seeking a Patient Services Representative. You will check in patients, verify demographics, collect balances, assist with scheduling and tests, and triage calls. This onsite position supports physicians and staff with clerical and light clinical activities.

Typical duties include front-desk duties, patient communication, and basic EMR use. Prior medical office experience is preferred; a high school diploma is required.