Imaging Care Coordination Specialist

Piedmont Healthcare; Union City (GA); Vor Ort; USD 36.000 - 48.000; Vollzeit

Zusammenfassung

Piedmont Healthcare is seeking a dedicated Imaging Call Center Support role to ensure timely communication of imaging results, coordinate patient flow, and maintain smooth operations between radiologists, providers, and patients. This on-site position is based at Atlantic Station in Georgia.

Ideal candidates have a GED or high school diploma and at least 1 year of related call center or office experience, with strong communication and coordination skills to support imaging workflows.

Qualifikationen

• 1 year of call center, operator, dispatching, or related office experience required.
• GED or high school diploma required.
• Strong communication and coordination with patients and providers a must.

Aufgaben

• Answer calls and locate or direct urgent imaging orders.
• Serve as first line contact for radiologists, providers, and nursing staff for urgent findings.
• Review reports and notify patients and referring physicians via Epic chat, e-fax, or in-basket messaging.

Kenntnisse

Call center experience

Communication skills

Patient coordination

Ausbildung

GED or high school diploma

Tools

Epic secure chat

e-fax

In-basket messaging

Powershare

Jobbeschreibung

Piedmont Healthcare is seeking a dedicated Imaging Call Center Support role to ensure timely communication of imaging results, coordinate patient flow, and maintain smooth operations between radiologists, providers, and patients. This on-site position is based at Atlantic Station in Georgia.

Ideal candidates have a GED or high school diploma and at least 1 year of related call center or office experience, with strong communication and coordination skills to support imaging workflows.