Identity & Driver Credential Specialist I — Public Service Hero

State of Georgia; Lawrenceville (GA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare benefits

Paid holidays & time off

Retirement benefits

Flexible benefits

Job summary

State of Georgia seeks an Identity and Driver Credential Specialist 1 in Lawrenceville to deliver driver and identity services. You will issue licenses, identify documents, and manage examinations while adhering to state statutes in a high-volume service center.

The role emphasizes accuracy, customer care, and teamwork, with opportunities for advancement and a robust benefits package. Must meet minimum qualifications and maintain required certifications.

Qualifications

• Must be 18 years of age or older.
• High school diploma or GED is required.
• A valid Georgia Class C or equivalent license must be maintained while employed.
• At least one year of face-to-face customer service experience within the last five years.
• At least one year of face-to-face experience with cash transactions, including handling cash and processing payments.
• Comfortable working with computer and internet technology.

Responsibilities

• Interact with citizens to ensure applications, records and documents are completed accurately.
• Accompany drivers in vehicles to assess adherence to Georgia driving laws.
• Conduct driving examinations for motorcycle and commercial licenses per state regulations.
• Operate visual testing equipment.
• Accurately collecting payments via cash or credit cards.

Skills

Customer service

Cash handling

Communication

Bilingual

Education

High school diploma or GED

Job description

State of Georgia seeks an Identity and Driver Credential Specialist 1 in Lawrenceville to deliver driver and identity services. You will issue licenses, identify documents, and manage examinations while adhering to state statutes in a high-volume service center.

The role emphasizes accuracy, customer care, and teamwork, with opportunities for advancement and a robust benefits package. Must meet minimum qualifications and maintain required certifications.