Identity & Driver Credential Specialist I — Public Service

Georgia Department of Revenue; Albany (OR); On-site; USD 29,000 - 35,000; Full time

Job summary

Georgia Department of Driver Services in Albany, GA is seeking an Identity & Driver Credential Specialist I to assist customers, process records, and issue credentials in a fast-paced environment.

In this role you will conduct licensing examinations, handle payments, and support a high-volume service center. A valid state license, high school diploma, and strong customer service skills are required.

Qualifications

• Face-to-face customer service experience within the last five years.
• Ability to interact with a diverse population in a high-volume setting.
• Basic computer and internet navigation skills.

Responsibilities

• Assist customers with applications, records, and documents accurately.
• Conduct driving examinations for licenses in accordance with state law.
• Operate payments efficiently via cash or cards.

Skills

Customer service

Cash handling

Records processing

Interpersonal communication

Education

High school diploma or GED

Tools

Cash register

Credit card processing

Computer basics

Job description

Georgia Department of Driver Services in Albany, GA is seeking an Identity & Driver Credential Specialist I to assist customers, process records, and issue credentials in a fast-paced environment.

In this role you will conduct licensing examinations, handle payments, and support a high-volume service center. A valid state license, high school diploma, and strong customer service skills are required.