Identity & Driver Credential Specialist I — Public Service

State of Georgia

Carrollton (GA)

On-site

USD 29,000 - 35,000

Full time

2 days ago
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Benefits offered by this job

Flexible benefits
Healthcare benefits
Paid holidays
Career development opportunities
Telework options

Job summary

The State of Georgia, Department of Driver Services, is seeking an Identity and Driver Credential Specialist 1 for the Carrollton MSA. This full-time role focuses on handling applications, issuing credentials, and conducting driving-related activities in accordance with state law.

You will work with diverse customers, manage payments, and support examinations and credentialing processes. Candidates must have a high school diploma or GED, a GA Class C license, and strong customer service and

Qualifications

  • Must be eighteen (18) years of age.
  • Completion of a high school diploma or GED is required.
  • A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.
  • At least one (1) year of Face-to-face Customer Service experience within the last five years.
  • At least one (1) year of Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.
  • Comfortable working with computer and internet technology.

Responsibilities

  • Working with citizens to ensure applications, records and documents are completed accurately.
  • Accompanying drivers in vehicles, both in a traditional and virtual capacity, to evaluate their ability to adhere to Georgia’s driving laws.
  • Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.
  • Operating visual testing equipment.
  • Accurately collecting payments via cash or credit cards.

Skills

Customer service
Cash handling
Computer literacy
Communication

Education

High school diploma or GED

Job description

The State of Georgia, Department of Driver Services, is seeking an Identity and Driver Credential Specialist 1 for the Carrollton MSA. This full-time role focuses on handling applications, issuing credentials, and conducting driving-related activities in accordance with state law.

You will work with diverse customers, manage payments, and support examinations and credentialing processes. Candidates must have a high school diploma or GED, a GA Class C license, and strong customer service and

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