Identity & Driver Credential Specialist I — Public Service

State of Georgia; Hinesville (GA); On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Competitive compensation

Healthcare benefits

Retirement and pension benefits

Flexible benefits

Paid holidays and time off

Telework schedules (select roles)

Job summary

State of Georgia, Department of Driver Services in Hinesville, seeks an Identity and Driver Credential Specialist 1 to deliver high-quality customer service and issuance of credentials in a fast-paced public-service environment.

The role emphasizes accuracy, patience, and attention to detail, with opportunities to advance to Specialist 2 after 12–18 months, and a supportive team-driven workplace.

Qualifications

• High school diploma or GED required.
• 18 years of age minimum.
• Valid GA Class C driver’s license required.
• At least 1 year of face-to-face customer service within the last 5 years.
• At least 1 year of cash handling experience within the last 5 years.
• Comfortable using computers and internet tools.

Responsibilities

• Process applications, records and documents accurately.
• Assist drivers in person and virtually to evaluate adherence to Georgia driving laws.
• Conduct driving examinations for motorcycles and commercial licenses per state regulations.
• Operate visual testing equipment and collect payments by cash or card.

Skills

Customer service

Cash handling

Face-to-face service

Computer skills

Education

High school diploma or GED

Job description

State of Georgia, Department of Driver Services in Hinesville, seeks an Identity and Driver Credential Specialist 1 to deliver high-quality customer service and issuance of credentials in a fast-paced public-service environment.

The role emphasizes accuracy, patience, and attention to detail, with opportunities to advance to Specialist 2 after 12–18 months, and a supportive team-driven workplace.