Identity & Driver Credential Specialist I – MSA +$3.5k

State of Georgia; United States; On-site; USD 29,000 - 35,000; Full time

Benefits offered by this job

Competitive Compensation

Performance Recognition

Retirement and Pension Benefits

Flexible Benefits

Healthcare Benefits

Paid Holidays and Time Off

Employee Assistance Program (EAP)

Employee Discount Program

Opportunities for Career Development

Flexible work and Telework schedules (

Engaging and Diverse Work Environments

Job summary

State of Georgia's Department of Driver Services seeks an Identity and Driver Credential Specialists 1 for its MSA Warner Robins operation. The role focuses on issuing or validating learner permits, licenses, IDs, and converting out-of-state licenses in a high-volume center.

The job emphasizes accuracy, patience, and interaction with a diverse public. It includes daily high client contact, payments processing, and potential team leadership responsibilities.

Qualifications

• Must be eighteen years of age.
• High school diploma or GED is required.
• A valid Georgia Class C license is required and must be maintained while employed.
• At least one year of face-to-face customer service experience in the last five years.
• At least one year of cash handling experience in the last five years.

Responsibilities

• Process applications, records and documents accurately.
• Accompany drivers in vehicles to evaluate compliance with driving laws.
• Conduct driving examinations for motorcycle and commercial licenses as per state law.
• Operate visual testing equipment and collect payments via cash or card.

Skills

Customer service

Cash handling

Attention to detail

Communication

Education

High school diploma or GED

Tools

Computers / Internet

Job description

State of Georgia's Department of Driver Services seeks an Identity and Driver Credential Specialists 1 for its MSA Warner Robins operation. The role focuses on issuing or validating learner permits, licenses, IDs, and converting out-of-state licenses in a high-volume center.

The job emphasizes accuracy, patience, and interaction with a diverse public. It includes daily high client contact, payments processing, and potential team leadership responsibilities.