Identity & Driver Credential Specialist I - CDL Center

State of Georgia; Forsyth (GA); On-site; USD 29,000 - 35,000; Full time

Job summary

State of Georgia, Department of Driver Services, is hiring an Identity and Driver Credential Specialist 1 in Forsyth, GA. The role supports processing licenses, learner permits, and identity credentials in a customer-facing environment, ensuring accuracy and compliance with state rules.

Ideal candidates have a high school diploma or GED, a GA Class C license, and at least one year of face-to-face customer service with cash handling.

Qualifications

• Completion of a high school diploma or GED is required.
• A valid Georgia Class C or equivalent License is required and must be maintained while employed in this position.
• At least one (1) year of Face-to-face Customer Service experience within the last five years.
• At least one (1) year of Face-to-face experience with cash transactions including handling cash, daily reconciliation, and processing credit card payments within the last five years.

Responsibilities

• Working with citizens to ensure applications, records and documents are completed accurately.
• Accompanying drivers in vehicles for commercial skills test and in both a traditional and virtual capacity for non-commercial skills tests, to evaluate their ability to adhere to Georgia’s driving laws.
• Conducting driving examinations for motorcycle and commercial licenses in accordance with state law and regulations.
• Operating visual testing equipment.
• Accurately collecting payments via cash or credit cards

Skills

Face-to-face customer service

Cash handling

Interpersonal skills

Computer literacy

Education

High school diploma or GED

Job description

State of Georgia, Department of Driver Services, is hiring an Identity and Driver Credential Specialist 1 in Forsyth, GA. The role supports processing licenses, learner permits, and identity credentials in a customer-facing environment, ensuring accuracy and compliance with state rules.

Ideal candidates have a high school diploma or GED, a GA Class C license, and at least one year of face-to-face customer service with cash handling.