ID/DD Support Coordinator II: Empower Lives & Services

City of Norfolk, VA; Norfolk (VA); On-site; USD 49,000 - 56,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Pension plan

Life insurance

Medical and dental

457 deferred compensation

Long-term disability

Optional life insurance for self, Spou

Optional life insurance for self, spou

Job summary

The City of Norfolk, VA is seeking an ID/DD Support Coordinator II (Case Manager II) to assist individuals with Intellectual and Developmental Disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing his or her desired lifestyle.

This role is a full-time position within the Norfolk Community Services Board, offering competitive pay, a strong retirement package, and a commitment

Qualifications

• Bachelor's degree in a human services field, or equivalent combination of training and experience.
• Experience in a human services field related to the area of assignment, to include work in case management. Some assignments also require specific experience working with various types of client populations.

Responsibilities

• Completes initial and annual assessment of individuals for planning services and supports.
• Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family.
• Provides linkage, coordination, and monitoring for services including Medicaid Waiver Services and other community providers.
• Maintains chart documentation compliant with agency guidelines and state regulations; substantiates billing for services.
• Complies with State Case Management Licensure regulations, HIPAA, and Human Rights regulations.
• Conducts face-to-face visits at least every 90 days and completes monthly activity related to the individual service plan.
• Monitors progress and service delivery; adjusts frequency as clinically indicated.
• Identifies resources to meet identified needs and assist individuals in procuring entitlements.
• Performs other related duties as assigned.

Education

Bachelor's degree in a human services field

One year experience in Intellectual Disabilities field

Job description

The City of Norfolk, VA is seeking an ID/DD Support Coordinator II (Case Manager II) to assist individuals with Intellectual and Developmental Disabilities in accessing needed medical, psychiatric, social, educational, vocational, residential, and other supports essential for living in the community and in developing his or her desired lifestyle.

This role is a full-time position within the Norfolk Community Services Board, offering competitive pay, a strong retirement package, and a commitment