IDD Support Coordinator – Case Manager III

City of Norfolk, VA; Norfolk (VA); On-site; USD 54,000 - 62,000; Full time

Benefits offered by this job

Paid holidays

Vacation and sick leave

Pension plan

Health and dental insurance

Employer provided parking

457 plan

Job summary

City of Norfolk, VA is seeking a dedicated Support Coordinator (Case Manager III) to assist individuals with Intellectual and Developmental Disabilities in accessing medical, psychiatric and social supports. The role focuses on coordinating services and developing personalized plans to help clients live independently in the community.

The position requires a Bachelor's degree in human services and at least two years of related experience; a valid driver's license may be required depending on

Qualifications

• Bachelor's degree in a human services field.
• Two years of experience in a human services field related to the areas of assignment.
• Valid Driver's License may be required depending on assignment.

Responsibilities

• Completes initial and annual assessment of individuals for planning services and supports.
• Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family.
• Provides linkage, coordination, and monitoring of services/supports to include Medicaid Waiver Services provided by private providers, other community agencies, natural support systems and other units in the NCSB.
• Maintains chart documentation that is in compliance with agency guidelines and state regulations. Ensures that documentation substantiates billing for services. Conducts face-to-face visits at a minimum of every 90 days and completes monthly activity related to the individual service plan.
• Monitors progress, service delivery, and individual satisfaction by providing monthly service to all individuals on assigned caseload. Provides increased frequency of service whenever clinically indicated.
• Identifies and accesses resources to meet identified needs and assist individuals in procuring and maintaining resources and entitlements.

Education

Bachelor's degree in a human services field.

Job description

City of Norfolk, VA is seeking a dedicated Support Coordinator (Case Manager III) to assist individuals with Intellectual and Developmental Disabilities in accessing medical, psychiatric and social supports. The role focuses on coordinating services and developing personalized plans to help clients live independently in the community.

The position requires a Bachelor's degree in human services and at least two years of related experience; a valid driver's license may be required depending on