IDD Case Manager II — Community Support & Access

City of Norfolk; Norfolk (VA); Presencial; USD 49.000 - 56.000; Jornada completa

Descripción de la vacante

The City of Norfolk seeks an ID/DD Support Coordinator II (Case Manager II) to help individuals with intellectual and developmental disabilities access medical, psychiatric, social, educational, vocational, and residential supports in the community.

You will conduct initial and annual assessments and develop an Individual Support Plan, coordinating services and ensuring compliant documentation while monitoring progress on your caseload.

Formación

• Bachelor's degree in a human services field or equivalent.
• Experience in a human services field related to the assignment.
• Experience with case management preferred.

Responsabilidades

• Completes initial and annual assessment of individuals for planning services and supports.
• Develops Individual Support Plan based on assessment information in collaboration with the individual and/or family.
• Provides linkage, coordination, and monitoring for services including Medicaid Waiver Services and coordination with community agencies.
• Maintains chart documentation that complies with agency guidelines and state regulations, supporting billing.
• Complies with State Case Management Licensure regulations, HIPAA, and Human Rights regulations.
• Conducts face-to-face visits at least every 90 days and completes monthly activity related to the ISP.
• Monitors progress and service delivery for individuals on assigned caseload, with more frequent service as needed.
• Identifies and accesses resources to meet identified needs and entitlements.
• Performs other related duties as assigned.

Conocimientos

Case management

Educación

Bachelor's degree in a human services field

Descripción del empleo

The City of Norfolk seeks an ID/DD Support Coordinator II (Case Manager II) to help individuals with intellectual and developmental disabilities access medical, psychiatric, social, educational, vocational, and residential supports in the community.

You will conduct initial and annual assessments and develop an Individual Support Plan, coordinating services and ensuring compliant documentation while monitoring progress on your caseload.