ICU Administrative Coordinator – Patient Flow & Scheduling

Partner's Healthcare; Newton (MA); On-site; USD 15,000 - 21,000; Full time

Benefits offered by this job

Benefits package

Career advancement opportunities

Bonuses

Job summary

Mass General Brigham is seeking an Administrative Support role for Newton-Wellesley Hospital, providing liaison services between patients, visitors, and clinicians. The 16-hour day shift covers weekends (Saturday and Sunday) from 7:00 a.m.

to 3:30 p.m., focusing on prioritizing tasks and safeguarding confidential patient information. The role collaborates with nursing to manage patient flow, admissions, discharges, and transfers, while delivering outstanding service in every interaction.

Qualifications

• Education: High School Diploma or Equivalent required; Associate's Degree preferred.
• Certification: NAHUC preferred.
• Experience: 1-2 years administrative support.

Responsibilities

• Greets patients, families, visitors, and coworkers professionally.
• Receives, prioritizes, organizes, and manages information at central nursing station.
• Schedules consultations, tests, procedures, and patient transport.
• Enters accurate, timely information into the EMR for admissions, discharges, transfers.
• Contacts ancillary departments to obtain equipment, services, and supplies; tracks status.

Skills

Office procedures

MS Office

Proofreading

Phone system

Time management

Communication skills

Interpersonal skills

Office equipment

Medical terminology

Education

High School Diploma

Associate's Degree

Job description

Mass General Brigham is seeking an Administrative Support role for Newton-Wellesley Hospital, providing liaison services between patients, visitors, and clinicians. The 16-hour day shift covers weekends (Saturday and Sunday) from 7:00 a.m.

to 3:30 p.m., focusing on prioritizing tasks and safeguarding confidential patient information. The role collaborates with nursing to manage patient flow, admissions, discharges, and transfers, while delivering outstanding service in every interaction.