ICF Program Director — Lead Care Operations & Growth

ViaQuest, Inc.; Ohio; On-site; USD 55,000 - 57,000; Full time

Benefits offered by this job

Paid training

Benefits package (medical, vision, etc

401k

Paid time off

Employee referral bonus program

Job summary

ViaQuest, Inc. seeks an ICF-Program Director to lead the overall system of support for individuals served in our intermediate care facilities. You will oversee personnel, coordinate service delivery, and ensure quality care and financial monitoring for residents.

The role requires strong communication, decision-making and time-management skills, with supervisory experience. This is a full-time, on-call position with benefits and professional training provided.

Qualifications

• Bachelor's degree in social services or related field is required.
• Minimum of two years of experience in developmental disabilities preferred but not required.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Excellent decision-making and time-management skills.

Responsibilities

• Management of the overall system of support and services provided to individuals served.
• Personnel management and coordination of service delivery.
• Interviewing, hiring and developing quality direct care employees.
• Monitoring individual's finances and benefits.
• Managing a caseload and coordinating the care of individuals served.
• Participate in all surveys.
• Participate in investigation of incidents, review reports, tracking trends and recommend resolutions.

Skills

Bachelor's degree in social services

2+ years in developmental disabilities

Customer service

Supervisory/management experience

Communication & time-management

Education

Bachelor's degree in social services or related field

Job description

ViaQuest, Inc. seeks an ICF-Program Director to lead the overall system of support for individuals served in our intermediate care facilities. You will oversee personnel, coordinate service delivery, and ensure quality care and financial monitoring for residents.

The role requires strong communication, decision-making and time-management skills, with supervisory experience. This is a full-time, on-call position with benefits and professional training provided.