Program Director (ICF Experience Required)

ViaQuest; Strongsville (OH); On-site; USD 57,000 - 58,000; Full time

Benefits offered by this job

Paid training

Medical insurance

Vision insurance

Dental insurance

Disability and life insurance

401k

Paid time off

Employee referral bonus program

Job summary

ViaQuest Healthcare Central in Strongsville, OH is offering a full-time opportunity with on-call responsibilities. The role focuses on managing the system of support and services for individuals served in our ICF facilities, overseeing staff, and coordinating care and resources.

Requirements include a high school diploma or GED (a four-year degree is preferred) and at least two years in developmental disabilities or residential services.

Qualifications

• High school diploma or GED required; a four-year degree in social services or related field preferred.
• Two years of experience in developmental disabilities or residential services preferred but not required.
• Strong customer service and communication skills required.
• Supervisory or management experience preferred.
• Excellent decision-making and time-management skills.

Responsibilities

• Oversee the overall system of support and services for individuals served.
• Manage personnel and coordinate service delivery.
• Interview, hire, and develop direct care staff.
• Monitor individuals' finances and benefits.
• Manage caseloads and coordinate care.
• Participate in surveys and investigations of incidents; track trends and contribute to resolutions.

Skills

Customer service

Communication skills

Decision-making

Time management

Supervisory experience

Education

High school diploma or GED

Job description

A Great Opportunity/ $56,500 ~$58,000 per year/ Full Time/ On Call Responsibilities

At ViaQuest Healthcare Central we provide quality support and services to individuals with developmental disabilities in our intermediate care facilities (ICF).

Responsibilities may include:

• Management of the overall system of support and services provided to individuals served.
• Personnel management and coordination of service delivery.
• Interviewing, hiring and developing quality direct care employees.
• Monitoring individual's finances and benefits.
• Managing a caseload and coordinating the care of individuals served.
• Participate in all surveys.
• Participate in investigation of incidents, review reports, tracking trends and recommend resolutions.

Requirements for this position include:

• High school diploma/GED is required, four-year degree in social services or related field is preferred.
• A minimum of two years of experience in the field of developmental disabilities preferably within residential services may be preferred but is not required.
• Strong customer service and communication skills.
• Supervisory or management experience.
• Displays strong communication skills and possess excellent decision-making and time-management skills.

What ViaQuest can offer you:

• Paid training.
• Benefit package for full-time employees (including medical, vision, dental, disability and life insurance and a 401k).
• Employee discount program.
• Paid-time off.
• Employee referral bonus program.