IBD Patient Navigator & Care Coordination Specialist

VetJobs; Los Angeles (CA); On-site; USD 41,000 - 63,000; Full time

Job summary

Cedars-Sinai Health System in Los Angeles is seeking a Patient Navigator with a Medical Assistant background to support patients through the access process for biologic therapies within the IBD clinic, coordinating authorizations and back-office tasks.

You will liaise with physicians, pharmacists, infusion centers, and care teams, manage scheduling, insurance navigation, and maintain confidentiality while handling multiple priorities in a fast-paced environment.

Qualifications

• High school diploma or GED.
• Three years of support experience in a medical office, ambulatory care facility, or medical group practice.
• Three years of experience providing a high level of customer service in a fast-paced environment, including handling confidential information with discretion.

Responsibilities

• Support patients through the complex process of accessing biologic therapies, focusing on medication authorizations and back-office care coordination.
• Coordinate and support biologic medication authorization workflows.
• Obtain and maintain documentation needed to facilitate medication and treatment authorizations.
• Communicate with patients regarding authorization and care-coordination needs.
• Collaborate with physicians, pharmacists, infusion centers, and the multidisciplinary care team.
• Proactively track patients and help address insurance-related barriers.

Skills

Medical office support

Customer service

Communication

Education

High School/GED

Job description

Cedars-Sinai Health System in Los Angeles is seeking a Patient Navigator with a Medical Assistant background to support patients through the access process for biologic therapies within the IBD clinic, coordinating authorizations and back-office tasks.

You will liaise with physicians, pharmacists, infusion centers, and care teams, manage scheduling, insurance navigation, and maintain confidentiality while handling multiple priorities in a fast-paced environment.