Biologic Therapy Patient Care Navigator

Vital Care; Metairie (LA); On-site; USD 42,000 - 56,000; Full time

Job summary

Druid City Infusion, part of the Vital Care Infusion Services network, seeks a Patient Care Coordinator to serve as the patient navigator for biologic therapies. You will coordinate refills, manage documentation, and engage patients to ensure timely access and continuity of care, working closely with pharmacy, nursing, operations, and sales teams.

The role emphasizes building strong patient relationships, ensuring therapy delivery on schedule, and supporting compliant documentation alongside a

Qualifications

• High school diploma or equivalent required.
• Proficiency in maintaining medical documentation and HIPAA compliant systems.
• Valid LPN/LVN license or Pharmacy Technician (CPhT) certification preferred/desirable.

Responsibilities

• Serve as the primary contact for assigned biologic therapy patients.
• Develop and maintain relationships to support adherence and engagement.
• Conduct refill assessments and coordinate refills or infusion scheduling.
• Provide general therapy education within scope and regulatory parameters.

Skills

Patient coordination

Communication

HIPAA compliance

Relationship management

Care coordination

Education

High school diploma or equivalent

LPN/LVN license

Pharmacy Technician (CPhT) certification

Tools

HIPAA compliant systems

Job description

Druid City Infusion, part of the Vital Care Infusion Services network, seeks a Patient Care Coordinator to serve as the patient navigator for biologic therapies. You will coordinate refills, manage documentation, and engage patients to ensure timely access and continuity of care, working closely with pharmacy, nursing, operations, and sales teams.

The role emphasizes building strong patient relationships, ensuring therapy delivery on schedule, and supporting compliant documentation alongside a