Hyperscale Data Center Tech Manager

Ericsson; Worthington (OH); On-site; USD 110,000 - 160,000; Full time

Benefits offered by this job

Health benefits

401(k) with match

Stock Purchase Plan

Paid time off

Job summary

Ericsson GmbH in New Albany, Ohio is seeking a Data Center Delivery Manager to build and lead a high-performing technical team. You will partner with Talent Acquisition to attract, assess, and hire exceptional data center technicians, and own onboarding, coaching, and workforce planning to ensure successful delivery on large projects.

The role emphasizes operational rigor, safety, and continuous improvement while maintaining strong customer and cross-functional partnerships.

Qualifications

• 7+ years in data center operations or IT infrastructure.
• 4+ years of direct people-management experience.
• Proven ability to hire, coach, and retain technical staff.
• Strong workforce planning and shift-management skills.
• Experience with incident response and root-cause analysis.
• Commitment to safety, quality, and compliance.
• Data-driven performance management and staffing.

Responsibilities

• Build and lead a high-performing technical team.
• Partner with Talent Acquisition to hire top data center technicians.
• Oversee onboarding, mentoring, and career development.
• Plan staffing, skills, shifts, and coverage to meet demand.
• Manage ramp-up and ramp-down for large projects.
• Drive installation, maintenance, and documentation excellence.
• Ensure safety, quality, and compliance across operations.
• Lead incident response and root-cause actions.
• Foster cross-functional partnerships with customers and vendors.

Skills

Data center leadership

People management

Workforce planning

Incident response

Operational discipline

Safety compliance

Stakeholder collaboration

Performance coaching

Tools

Data center infra

Job description

Ericsson GmbH in New Albany, Ohio is seeking a Data Center Delivery Manager to build and lead a high-performing technical team. You will partner with Talent Acquisition to attract, assess, and hire exceptional data center technicians, and own onboarding, coaching, and workforce planning to ensure successful delivery on large projects.

The role emphasizes operational rigor, safety, and continuous improvement while maintaining strong customer and cross-functional partnerships.