Hydraulic & Braking Systems Support Engineer

ZF; North Mankato (MN); On-site; USD 66,000 - 82,000; Full time

Benefits offered by this job

Annual Incentive Plan

Competitive Benefits

401(k)

Paid Time Off

Tuition Reimbursement

Team Collaboration

Growth Opportunities

Job summary

ZF Off-Highway Solutions Minnesota Inc. is seeking a Technical Support Specialist to provide first-line technical support for hydraulic and braking system products.

You will serve as a primary technical resource for customers, distributors, OEMs, and internal sales teams by answering product questions, supporting product selection, troubleshooting issues, and managing technical inquiries through resolution.

Qualifications

• 1-5 years of technical support, applications engineering, or related experience.
• Basic understanding of hydraulic or mechanical systems.
• Ability to read technical drawings and schematics.
• Strong troubleshooting, problem-solving, and communication skills.
• Customer-focused attitude and strong organizational skills.
• Must be authorized to work in the United States without sponsorship now and in the future.

Responsibilities

• Respond to technical inquiries from customers, distributors, OEMs, and sales teams.
• Assist with product selection, compatibility questions, and legacy product replacement recommendations.
• Provide first-pass troubleshooting and technical guidance for hydraulic and braking system products.
• Gather and document application requirements for customer projects.
• Perform basic technical evaluations using established tools and processes.
• Manage support cases and ensure timely customer follow-up.
• Maintain accurate records of customer interactions and recommendations.
• Contribute to technical documentation, troubleshooting guides, and process improvements.

Skills

Customer-focused attitude

Troubleshooting

Read schematics

Communication skills

Organizational skills

US work authorization

Education

Associate's or Bachelor's degree in Engineering or technical field

Job description

ZF Off-Highway Solutions Minnesota Inc. is seeking a Technical Support Specialist to provide first-line technical support for hydraulic and braking system products.

You will serve as a primary technical resource for customers, distributors, OEMs, and internal sales teams by answering product questions, supporting product selection, troubleshooting issues, and managing technical inquiries through resolution.