Hybrid Desktop Support Tech: Windows/Mac, 3+ yrs, AV

Procopio, Cory, Hargreaves & Savitch LLP; San Diego (CA); Hybrid; USD 67,000 - 73,000; Full time

Benefits offered by this job

Comprehensive benefits program

401(k) profit-sharing program

Paid holidays, vacation, and sick days

Job summary

A leading law firm in San Diego seeks a Desktop Support Technician to provide technical support and assist end-users with hardware and software issues. The position requires expertise in various operating systems and good communication skills. The role offers a hybrid working environment with a competitive salary and comprehensive benefits. Candidates with relevant experience are encouraged to apply.

Qualifications

• 3+ years of experience in IT support.
• Proficiency with mobile operating systems (iOS, Android).
• Certifications like CompTIA A+, MCP, or ACSP are a plus.

Responsibilities

• Provide first-line technical support for hardware and software.
• Assist with conference room setup and troubleshooting.
• Collaborate with the IS team for incident resolution.

Skills

Technical support

Windows and Mac OS proficiency

Active Directory and Office 365 administration

Basic networking concepts

Education

Associate’s degree in information technology or related field

Tools

Microsoft Office Suite

Audio/visual equipment (Zoom, Teams, Webex)

Job description

A leading law firm in San Diego seeks a Desktop Support Technician to provide technical support and assist end-users with hardware and software issues. The position requires expertise in various operating systems and good communication skills. The role offers a hybrid working environment with a competitive salary and comprehensive benefits. Candidates with relevant experience are encouraged to apply.