Hybrid Utility Billing Analyst: Master Data & Billing Precision

Tricon Solutions; Orlando (FL); Híbrido; USD 40.000 - 55.000; Jornada completa

Descripción de la vacante

Tricon Solutions in Orlando seeks a Utility Billing Analyst to ensure timely, accurate billing for about 270,000 utility customers across five municipalities. The role covers complex rate analysis, adjustments, and reconciliation within CIS systems, with a strong emphasis on data integrity and customer service.

This hybrid temporary position requires 3 onsite days weekly (Tue-Thu) and offers 3–6 month contract duration, supporting billing operations and move-related actions as needed.

Formación

• Experience in utility billing and billing adjustments.
• Strong numeric and data validation skills.
• Ability to handle high-volume customer inquiries and payments.

Responsabilidades

• Analyze billing, usage, and meter data for accuracy and data integrity.
• Review and correct bills, including rate programs and adjustments.
• Process credit/debit adjustments and respond to customer billing inquiries.
• Ensure billing cycles and service orders align with policy.
• Utilize CIS systems and reporting tools to support financial calculations.

Conocimientos

Billing analysis

Data integrity

Problem solving

Customer service

Analytical thinking

Educación

High school diploma or GED

Associate degree in Business/Finance/Accounting

Bachelor’s in Business/Finance/Accounting

Herramientas

MS Excel

Oracle CC&B

Oracle MDM

Cognos

NetSense

Word

PowerPoint

Descripción del empleo

Tricon Solutions in Orlando seeks a Utility Billing Analyst to ensure timely, accurate billing for about 270,000 utility customers across five municipalities. The role covers complex rate analysis, adjustments, and reconciliation within CIS systems, with a strong emphasis on data integrity and customer service.

This hybrid temporary position requires 3 onsite days weekly (Tue-Thu) and offers 3–6 month contract duration, supporting billing operations and move-related actions as needed.