Customer Account Coordinator / Billing Coordinator

Ipro Networks Pte. Ltd.; Davenport (IA); On-site; USD 25,000 - 34,000; Part time

Job summary

IntelliPro in Davenport, IA is seeking a detail-oriented Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies. This on-site contract role runs from Oct 5, 2026 to Apr 4, 2027, with potential extension and possible conversion to permanent employment in the future.

The position requires a high school diploma (bachelor's preferred), strong Excel and MS Office skills, and excellent analytical and

Qualifications

• High school diploma or equivalent required; bachelors degree in business or related field preferred.
• Proficient with the MS Office Suite including Outlook, Word, and Excel.
• Strong analytical and organizational skills with high attention to detail.
• Ability to manage deadlines effectively in a fast-paced environment.

Responsibilities

• Investigate and resolve billing errors utilizing the customer information system (CSS).
• Process billing corrections and adjustments in compliance with company procedures and audit standards.
• Interpret and apply utility tariffs, billing policies, and regulatory practices.
• Research client billing issues as directed.
• Maintain detailed records of billing activities using Excel spreadsheets.
• Contribute to process documentation and suggest updates to billing procedures for operational efficiency.
• Support various ad-hoc billing projects as needed.

Skills

Analytical skills

Attention to detail

Deadline management

Education

High school diploma or equivalent

Bachelor's degree in business or related field

Tools

MS Office Suite (Outlook, Word, Excel)

Job description

Job Title: Utility Revenue Specialist

Location: Davenport, IA

Position Type: Contracted - Oct 5, 2026 - Apr 4, 2027 (There will be an extension)

Job Type: 100% On-site

Schedule: Hours 8:00 AM - 4:30 PM with ½ hour lunch

Pay range: $21.50/-hr on W2.

Important: Excellent opportunity for candidates seeking a foot in the door for a long term career opportunity. Positions are long term with possible conversion to perm down the road.

Position Overview

• We are seeking a detail-oriented and analytical Utility Revenue Specialist to support accurate and timely utility billing by identifying, investigating, and resolving billing discrepancies.
• This role is critical to maintaining customer satisfaction and ensuring compliance with internal policies and regulatory standards.

Job Responsibilities

• Investigate and resolve billing errors utilizing the customer information system (CSS).
• Process billing corrections and adjustments in compliance with company procedures and audit standards.
• Interpret and apply utility tariffs, billing policies, and regulatory practices.
• Research client billing issues as directed.
• Maintain detailed records of billing activities using Excel spreadsheets.
• Contribute to process documentation and suggest updates to billing procedures for operational efficiency.
• Support various ad-hoc billing projects as needed.

Qualifications

• High school diploma or equivalent required; bachelor's degree in business or related field preferred.
• Proficient with the MS Office Suite including Outlook, Word, and Excel.
• Strong analytical and organizational skills with high attention to detail.
• Ability to manage deadlines effectively in a fast-paced environment

About Us

Founded in 2009, IntelliPro is a global leader in talent acquisition and HR solutions. Our commitment to delivering unparalleled service to clients, fostering employee growth, and building enduring partnerships sets us apart. We continue leading global talent solutions with a dynamic presence in over 160 countries, including the USA, China, Canada, Singapore, Japan, Philippines, UK, India, Netherlands, and the EU.

IntelliPro, a global leader connecting individuals with rewarding employment opportunities, is dedicated to understanding your career aspirations. As an Equal Opportunity Employer, IntelliPro values diversity and does not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, or any other legally protected group status. Moreover, our Inclusivity Commitment emphasizes embracing candidates of all abilities and ensures that our hiring and interview processes accommodate the needs of all applicants. Learn more about our commitment to diversity and inclusivity at https://intelliprogroup.com/.

Compensation

The pay offered to a successful candidate will be determined by various factors, including education, work experience, location, job responsibilities, certifications, and more. Additionally, IntelliPro provides a comprehensive benefits package, all subject to eligibility.