Hybrid Training & SOP Specialist I

Adusa; Hyattsville (MD); Hybrid; USD 73,000 - 109,000; Full time

Benefits offered by this job

Hybrid work schedule

Core office locations: Salisbury, NC;

Job summary

Adusa is seeking a Specialist I in Process, Standards & Training to develop and maintain training materials across our commercial teams. You will coordinate onboarding needs, track progress, and support cross-brand training projects.

You will help align SOPs and training content with process updates across ADUSA brands. The role builds expertise in change management, content management, and training delivery, with hybrid work and occasional travel.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 1-3 years' experience in training and development programs, and/or designing solutions to enable learning.
• Project management experience, adept at working under tight deadlines and managing multiple, concurrent projects.
• Motivated, dependable and self-directed with experience creating and recommending solutions for opportunities.
• Exceptional oral and written communications skills, with the ability to gather and synthesize information from a variety of sources.

Responsibilities

• Develop and maintain training handbooks, tool kits, resource guides and SOPs for all areas of commercial.
• Create and Maintain SOPs or determined relevant training programs and guides as collaboratively agreed upon by this role, the PS&T Lead and key stakeholders.
• Ensure alignment and adherence to control guidelines for all training programs developed.
• Translate complex concepts into easily understandable language & drive simplicity.
• Support the development and execution of all training events, including Days of Development, providing logistical, process and documentation support to facilitate business subject matter experts.
• Support competency-based assessments, updating content and documentation within the Associate Development Hub.
• Ensure SOPs, training content, and process documentation remain synchronized with process updates delivered by PS&T, and functional partners.
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Skills

Training & development

Project management

Communication skills

Instructional design

Adult learning principles

Education

Bachelor's Degree

Tools

Microsoft Office

Job description

Adusa is seeking a Specialist I in Process, Standards & Training to develop and maintain training materials across our commercial teams. You will coordinate onboarding needs, track progress, and support cross-brand training projects.

You will help align SOPs and training content with process updates across ADUSA brands. The role builds expertise in change management, content management, and training delivery, with hybrid work and occasional travel.