Hybrid Training & SOPs Specialist I

ADUSA Corporate Support; Scarborough (ME); Hybrid; USD 63,000 - 95,000; Full time

Job summary

ADUSA Corporate Support, part of Ahold Delhaize USA, is seeking a Specialist I Process, Standards & Training to support the development and communication of commercial training programs. They assist with tracking training completion and onboarding for associates new to role by gathering onboarding needs, checking in on training progress, and assisting with training plan execution.

The Specialist I works with partners across the commercial organization on company initiatives by helping maintain

Qualifications

• 1-3 years' experience in training and development programs, and/or designing solutions to enable learning.
• Project management experience, adept at working under tight deadlines and managing multiple, concurrent projects.
• Exceptional oral and written communications skills, with the ability to gather and synthesize information from a variety of sources.
• Knowledge of adult learning and instructional design methodologies
• Proficient in Microsoft Outlook, Word, PowerPoint and Excel

Responsibilities

• Develop and maintain training handbooks, tool kits, resource guides and SOPs for all areas of commercial.
• Create and Maintain SOPs or determined relevant training programs and guides as collaboratively agreed upon by this role, the PS&T Lead and key stakeholders.
• Ensure alignment and adherence to control guidelines for all training programs developed.
• Translate complex concepts into easily understandable language and drive simplicity.
• Support the development and execution of all training events, including Days of Development, providing logistical, process and documentation support to facilitate business subject matter experts.
• Support competency-based assessments, updating content and documentation within the Associate Development Hub.
• Ensure SOPs, training content, and process documentation remain synchronized with process updates delivered by PS&T, and functional partners.

Skills

Training

Project management

Communication

Instructional design

Adult learning

Education

Bachelor's Degree or equivalent combination of education and experience

Tools

Outlook

Word

PowerPoint

Excel

Job description

ADUSA Corporate Support, part of Ahold Delhaize USA, is seeking a Specialist I Process, Standards & Training to support the development and communication of commercial training programs. They assist with tracking training completion and onboarding for associates new to role by gathering onboarding needs, checking in on training progress, and assisting with training plan execution.

The Specialist I works with partners across the commercial organization on company initiatives by helping maintain