Hybrid TMC Operator: Traffic & Dispatch (Part-Time)

Gannett Fleming; City of Albany (NY); On-site; USD 28,929 - 34,440; Part time

Benefits offered by this job

Hybrid work

Benefits package

401(k)

PTO

Tuition reimbursement

Professional development

Incentive pay

Job summary

GFT is seeking a PART TIME Transportation Management Center Operator in Albany, NY. This on-site position requires regular attendance at the Albany office and involves traffic operations, incident response, and data monitoring in a 24/7 environment.

The role emphasizes using CCTV, ITS and state DOT systems to maintain situational awareness, coordinate with DOT and emergency responders, and ensure accurate traveler information is published. Hybrid benefits and robust training are offered.

Qualifications

• High school diploma or GED required.
• Exceptional written and verbal communication skills in English.
• Proficiency in communicating information over a radio system or network.
• Expertise in using freeway management and other traffic control computer applications.
• Strong ability to write reports and correspondence.
• Effective coordination of real-time activities and priorities.
• Strong interpersonal skills and the ability to work effectively within a diverse team.
• Experience in handling calls, dispatching via radio or telephone, and communicating clearly and concisely.

Responsibilities

• Situational Awareness: Understand what’s happening on the State DOT road network in the TMC.
• Traffic Monitoring: Monitor traffic cameras and respond to incidents quickly.
• Maintenance Dispatch: Dispatch DOT staff and crews for routine and emergency road maintenance.
• Road Closures: Monitor closures and notify staff of unauthorized closures.
• Equipment Monitoring: Monitor field equipment and report issues.
• Traffic Monitoring Tools: Use TMC equipment to monitor traffic.
• Sign Deployment: Put up signing plans on VMS/DMS.
• Real-time Monitoring: Manage CCTV, signs and detection systems.
• Traveler Information: Communicate accurate traveler information.
• Public Service Platforms: Verify information on public platforms.
• Hotspots Monitoring: Monitor hotspots and changes in road alignments.

Skills

English proficiency

Radio communication

Traffic software

Data entry

Report writing

Multitasking

Windows familiarity

Education

High school diploma or GED

Tools

CCTV systems

ITS software

Traffic management systems

Job description

GFT is seeking a PART TIME Transportation Management Center Operator in Albany, NY. This on-site position requires regular attendance at the Albany office and involves traffic operations, incident response, and data monitoring in a 24/7 environment.

The role emphasizes using CCTV, ITS and state DOT systems to maintain situational awareness, coordinate with DOT and emergency responders, and ensure accurate traveler information is published. Hybrid benefits and robust training are offered.