Hybrid Teller & Service Associate: Banking Sales

Retail Region 2 Administration; Lynn (MA); On-site; USD 30,000 - 33,000; Full time

Job summary

Retail Region 2 Administration in Lynn, MA seeks a Service Associate who blends customer service with teller duties in a hybrid daily workflow. You will support deposits, account openings, and loan applications while maintaining strong relationships with customers at the branch. Starting rate is $22.00 per hour; actual pay may vary by experience.

Benefits and retirement are included. The role requires 1–2 years in sales or banking, the ability to work independently, and a solid customer

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in a retail, financial services or hospitality environment preferred.
• Some banking experience is preferred (e.g., teller or otherwise) is a plus.
• Basic business acumen and professionalism is a must.
• The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
• Ability to build relationships and strong alliances across the organization.
• Ability to quickly learn all details about the products and services offered by the bank.

Responsibilities

• Simultaneously performs the duties of a traditional branch customer service representative and teller, primarily in specific traditional branch locations where such a 'hybrid' position is authorized.
• Opens deposit accounts and processes loan applications for various lending units.
• Closes loans for customers for applicable business lines and makes referrals to other bank lines and third-party partners.
• Proactively reaches out to high-value customers to retain and grow the portfolio.
• Ensures operational compliance and adherence to policy; handles daily account maintenance and service issues.
• Supports quarterly sales targets and understands product and service details to assist customers.

Skills

Sales experience

Customer service

Banking know-how

Education

High school diploma or equivalent

Job description

Retail Region 2 Administration in Lynn, MA seeks a Service Associate who blends customer service with teller duties in a hybrid daily workflow. You will support deposits, account openings, and loan applications while maintaining strong relationships with customers at the branch. Starting rate is $22.00 per hour; actual pay may vary by experience.

Benefits and retirement are included. The role requires 1–2 years in sales or banking, the ability to work independently, and a solid customer