Hybrid Teller & CSR — Growth in Banking

Eastern Bank; Boston (MA); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Eastern Bank is seeking a Service Associate/Teller hybrid role at select branches in the Boston area. The position combines customer service duties with teller transactions, including deposits, loan processing, and customer referrals.

Starting rate is $22.00 per hour with benefits; the role requires the ability to work independently, multi-task, and maintain compliance with bank policies while building customer relationships.

Qualifications

• Ability to work independently in a fast-paced environment.
• Strong multitasking across service and teller duties.
• Technical literacy and adaptability to banking platforms.
• Effective communication with customers and colleagues.

Responsibilities

• Opens deposit accounts and processes loan applications.
• Closes loans for consumer lending and other lines.
• Proactively reaches out to high-value customers to retain and grow the portfolio.
• Process deposits, verify cash and provide receipts as a teller.
• Handle daily account maintenance and respond to service issues.
• Meet quarterly sales targets and adhere to bank policies.

Skills

Multi-tasking

Independent work

Technically literate

Outgoing

Communication skills

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate/Teller hybrid role at select branches in the Boston area. The position combines customer service duties with teller transactions, including deposits, loan processing, and customer referrals.

Starting rate is $22.00 per hour with benefits; the role requires the ability to work independently, multi-task, and maintain compliance with bank policies while building customer relationships.