Hybrid Banking Specialist: Service & Teller

Eastern Bank; Braintree (MA); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Retirement plan

Job summary

Eastern Bank in Massachusetts is seeking a Service Associate who combines customer service and teller duties. This hybrid role supports both platform sales and teller transactions in branch settings. You will open deposit accounts, process loan applications, close loans, and refer customers to other bank services while meeting compliance and sales goals.

Strong communication and independence are essential. Ideal candidates have 1–2 years of sales experience in financial services, a high school

Qualifications

• High school diploma or equivalent required.
• 1–2 years of sales experience preferred.
• Some banking experience is a plus.
• Ability to work independently in a fast-paced environment.
• Strong communication and relationship-building skills.
• Outgoing self-starter with technical literacy.

Responsibilities

• Assist customers as a service associate and teller.
• Open deposit accounts and process loan applications.
• Close loans for various lending units and make referrals.
• Proactively reach out to high-value customers to retain and grow the portfolio.
• Maintain operational compliance and adhere to policy.
• Handle daily account maintenance and service issues.
• Support quarterly sales goals.

Skills

Sales experience

Communication skills

Multi-tasking

Independence

Professionalism

Education

High school diploma or equivalent

Job description

Eastern Bank in Massachusetts is seeking a Service Associate who combines customer service and teller duties. This hybrid role supports both platform sales and teller transactions in branch settings. You will open deposit accounts, process loan applications, close loans, and refer customers to other bank services while meeting compliance and sales goals.

Strong communication and independence are essential. Ideal candidates have 1–2 years of sales experience in financial services, a high school