Hybrid Teller & Sales Associate — Banking Growth

Eastern Bank Careers; Boston (MA); Hybrid; USD 25,000 - 36,000; Full time

Job summary

Eastern Bank is seeking a Service Associate/Teller hybrid in the Boston area. The role blends customer service and teller duties across branch locations, targeting growth in deposits and loans while maintaining strong customer relationships.

You will open accounts, process loan applications, and handle loan closings and referrals. The position requires multi-tasking, independent work, and a solid customer-service mindset in a fast-paced banking environment.

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in retail, financial services or hospitality preferred.
• Banking experience is a plus.
• Ability to communicate information clearly and build relationships across the organization.

Responsibilities

• Opens deposit accounts and processes loan applications.
• Closes loans for consumer lending and handles related documentation.
• Makes referrals to other bank lines and partners.
• Proactively engages high-value customers to grow and retain the portfolio.
• Processes deposits, cash checks, and monetary instruments as teller.
• Ensures adherence to bank policies and procedures and maintains compliance.

Skills

Customer service

Sales experience

Communication

Independent worker

Multitasking

Technical literacy

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate/Teller hybrid in the Boston area. The role blends customer service and teller duties across branch locations, targeting growth in deposits and loans while maintaining strong customer relationships.

You will open accounts, process loan applications, and handle loan closings and referrals. The position requires multi-tasking, independent work, and a solid customer-service mindset in a fast-paced banking environment.