Hybrid Service & Teller Associate – Banking Growth

Eastern Bank; Revere (MA); On-site; USD 40,000 - 52,000; Full time

Benefits offered by this job

Benefits package

Retirement plan

Job summary

Eastern Bank in Revere, MA seeks a Service Associate who blends customer service with teller responsibilities in a hybrid branch role. You will assist customers, process deposits and payments, and support sales goals while ensuring policy adherence.

The position requires the ability to work independently, handle multiple tasks, learn products quickly, and build relationships across banking teams; prior sales or retail experience is preferred, with a preference for familiarity with banking

Qualifications

• Must be able to work independently and multi-task in a fast-paced environment.
• Outgoing self-starter with technical literacy.
• Excellent communication and relationship-building across the organization.

Responsibilities

• Serve as a hybrid Customer Service Representative and Teller in branch locations.
• Process deposits, loan payments, and currency transactions with accuracy.
• Assist customers with loan applications and refer to other bank services as needed.
• Achieve quarterly sales and service goals through proactive outreach.
• Ensure compliance with bank policies and procedures.

Skills

Independent worker

Multi-tasking

Sales experience

Customer service

Technical literacy

Education

High school diploma or equivalent

Job description

Eastern Bank in Revere, MA seeks a Service Associate who blends customer service with teller responsibilities in a hybrid branch role. You will assist customers, process deposits and payments, and support sales goals while ensuring policy adherence.

The position requires the ability to work independently, handle multiple tasks, learn products quickly, and build relationships across banking teams; prior sales or retail experience is preferred, with a preference for familiarity with banking