Hybrid Teller & Service Associate

Eastern Bank; Easton Center (MA); On-site; USD 25,000 - 36,000; Full time

Job summary

Eastern Bank is seeking a Service Associate for a branch-based role that blends customer service and teller responsibilities. The position involves assisting customers, opening deposit accounts, processing loans, and making referrals to other bank lines.

You will work toward quarterly sales goals while complying with bank policies. Ideal candidates hold a high school diploma, have 1-2 years of sales experience in retail/financial services or hospitality, and possess strong communication and

Qualifications

• High school diploma or equivalent required.
• 1-2 years of sales experience in retail, financial services or hospitality preferred.
• Some banking experience is preferred (e.g., teller) is a plus.
• The ability to communicate information clearly and build relationships across the organization.

Responsibilities

• Simultaneously performs the duties of customer service representative and teller.
• Opens deposit accounts and processes loan applications for lending units.
• Closes loans for customers and makes referrals to other bank lines.
• Proactively engages high-value customers to retain and grow the portfolio.
• Adheres to bank policies and completes daily account maintenance.

Skills

Sales experience

Customer service

Multi-tasking

Technical literacy

Communication

Education

High school diploma or equivalent

Job description

Eastern Bank is seeking a Service Associate for a branch-based role that blends customer service and teller responsibilities. The position involves assisting customers, opening deposit accounts, processing loans, and making referrals to other bank lines.

You will work toward quarterly sales goals while complying with bank policies. Ideal candidates hold a high school diploma, have 1-2 years of sales experience in retail/financial services or hospitality, and possess strong communication and