Hybrid Technical Services Coordinator (6-Month Contract)

recruiterboom; Framingham (MA); Hybrid; USD 22,730 - 32,373; Part time

Job summary

A recruiting agency is seeking a Technical Services Coordinator for a hybrid role in Framingham. This 6-month term position requires strong attention to detail and proficiency in Microsoft Office Suite, particularly Excel. Key responsibilities include managing customer communications regarding bulk award uploads and assisting in customer inquiries as part of a technical services team. Ideal candidates will have at least one year of experience in a support role and strong organizational skills.

Qualifications

• High attention to detail, both written and verbal.
• 1 year of customer focused experience in a support related role.

Responsibilities

• Handle communication on errors or successes of bulk award uploads.
• Manage shared Technical Services inbox for inquiries.
• Maintain and update customers on the progress of uploads.
• Work with Technical Services Specialists on bulk uploads.
• Assist Senior Manager with customer escalations.

Skills

Attention to detail

Customer service experience

Proficiency in Excel

Proficiency in Outlook

Proficiency in PowerPoint

Job description

A recruiting agency is seeking a Technical Services Coordinator for a hybrid role in Framingham. This 6-month term position requires strong attention to detail and proficiency in Microsoft Office Suite, particularly Excel. Key responsibilities include managing customer communications regarding bulk award uploads and assisting in customer inquiries as part of a technical services team. Ideal candidates will have at least one year of experience in a support role and strong organizational skills.