Hybrid Operations Coordinator — Billing, IT & Office Support

Ten Bridge Communications; Boston (MA); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous PTO

401(k) match

Monthly wellness benefit

Paid parental leave

Disability insurance

Life insurance

Cell phone reimbursement

Pet insurance

Professional development

Volunteer opportunities

Job summary

Ten Bridge Communications, headquartered in downtown Boston, seeks an adaptable office administrator to orchestrate day-to-day operations and partner with IT and finance teams. You’ll support calendars, travel, and onboarding, while ensuring accurate monthly billing and record-keeping.

The role blends facilities oversight with hybrid team support. Ideal candidates bring 1–3 years in admin/ops, strong organization, and comfort with spreadsheets.

Qualifications

• Bachelor's degree or equivalent work experience.
• 1–3 years of administrative, operations, coordination or office management experience.
• Outstanding organizational skills and attention to detail.
• Comfort with spreadsheets (Excel or Google Sheets) and learning new systems quickly.
• Ability to manage competing priorities and deadlines across multiple teams.

Responsibilities

• Manage day-to-day operations of our downtown Boston office, serving as the point of contact for office logistics, supplies, facilities and building management.
• Serve as the internal point person for IT, managing laptops, software licenses, user accounts and access, troubleshooting everyday tech issues, and coordinating with our outside IT provider as needed.
• Provide calendaring and executive assistant support for internal team members, including scheduling meetings, coordinating calendars across teams and booking travel as needed.
• Ensure smooth, timely and accurate internal billing each month, confirming all team members have submitted time and following up on missing or miscoded entries.
• Prepare and organize billing backup, including hours, expenses and pass-through costs, and hand it off to our finance partners on schedule.

Skills

Organizational skills

Attention to detail

Communication skills

Discretion

Time management

Education

Bachelor's degree or equivalent work experience

Tools

Harvest

Asana

QuickBooks

Job description

Ten Bridge Communications, headquartered in downtown Boston, seeks an adaptable office administrator to orchestrate day-to-day operations and partner with IT and finance teams. You’ll support calendars, travel, and onboarding, while ensuring accurate monthly billing and record-keeping.

The role blends facilities oversight with hybrid team support. Ideal candidates bring 1–3 years in admin/ops, strong organization, and comfort with spreadsheets.