Electrical Inside Sales Specialist — Hybrid

ABB Inc.; South Dakota; Hybrid; USD 83,000 - 133,000; Full time

Benefits offered by this job

Health benefits

401(k) plan

Paid holidays

Employee discount program

Parental leave

Job summary

ABB is seeking a technically strong Inside Sales Specialist to drive the customer journey from lead to order in the US. You will work across sales, proposals, operations, and customer teams to keep opportunities moving and ensure a positive customer experience.

The role features hybrid work with a preferred Houston, TX location and requires significant collaboration with engineering, sales, and finance to support bids, pricing, and contract negotiations.

Qualifications

• Bachelor's degree in Engineering or Business preferred. Candidates without a degree and commensurate experience will also be considered.
• 8 years of experience required, including at least 3 years of experience in the electrical industry.
• Familiarity with 3-phase AC Power Systems, including, but not limited to: modular substations, medium and low voltage switchgear, medium and low voltage motor control centers, switchboards, panelboards, and ancillary electrical distribution products.
• Experience with complex Bid, project proposal processes, and contact negotiations.
• Strong communication skills with ability to coordinate across customers and internal teams
• Preferred working knowledge of SFDC (Salesforce.com) & SAP (Systems Applications and Products in Data Processing), configuration programs with a willingness to learn new software tools.
• Experience supporting EPCs, industrial end users, or large account sales preferred.
• Travel expectations < 10%
• Candidate must already have a work authorization that would permit them to work for ABB in the United States.

Responsibilities

• Serve as the primary inside sales and customer support resource, qualifying leads, providing technical guidance, and ensuring customers receive appropriate support before transitioning opportunities to outside sales.
• Manage and coordinate the proposal process by reviewing RFQs, overseeing Salesforce opportunities, supporting pricing and pre-negotiation activities, and ensuring on-time completion of key bid milestones and customer requirements.
• Drive customer satisfaction and project execution through proactive communication, proposal updates, post-sale order coordination, issue resolution, change order management, and escalation of critical concerns.
• Support business operations and sales performance by managing account administration, NDA and warranty processes, coordinating customer events, and developing sales reports and dashboards to help achieve budget and growth objectives.

Skills

Strong communication skills

Technical sales experience

Sales support

SFDC (Salesforce)

SAP

Cross-functional collaboration

Customer-focused

Education

Bachelor's degree in Engineering or Business

Tools

SFDC (Salesforce)

SAP

Job description

ABB is seeking a technically strong Inside Sales Specialist to drive the customer journey from lead to order in the US. You will work across sales, proposals, operations, and customer teams to keep opportunities moving and ensure a positive customer experience.

The role features hybrid work with a preferred Houston, TX location and requires significant collaboration with engineering, sales, and finance to support bids, pricing, and contract negotiations.